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AI readiness audit: processes, data and implementation plan

Working sessions with the business, architecture and data review. The result is a potential assessment, a roadmap and pilot KPIs; the pilot itself is the next stage.

Process · customer request14 stepsIntakeVerificationClassificationAnswerAI candidateData60 %Architecture80 %RegulatorcoveredRoadmapfor a yearPilot with KPIson the bank’s data
Market context

Bank readiness for AI

Kazakhstan. According to a National Bank survey, more than half of financial sector organizations plan to adopt AI within the next year, but only 2% have taken it to scale — most get stuck between research and pilot because of data, talent and budget. Uzbekistan. The regulator sets the benchmark with its own scoring model and a strategy to 2030, and a few banks already hand early delinquencies to AI agents — the rest need a calculation of which process to start with.

2%
of financial sector organizations in Central Asia have fully implemented AI
40%+
of early delinquencies at one Uzbek bank are handled by AI agents
FintechstanBased on “Market radar” data

Process, data, architecture and regulatory requirements are checked before the pilot

The audit identifies candidate processes, architecture and data constraints, and security requirements. Estimating costs and expected impact helps you choose a pilot or postpone implementation.

Why audit before a pilot

Impact

Process first, model second

The assessment starts with time losses, costs and repetitive operations. For the selected process, we define baselines and pilot KPIs.

Readiness

Architecture and data decide

Availability, data quality and integrations define the constraints. The audit shows what to prepare before the pilot.

Regulator

Perimeter and rules from day one

Access, confidentiality, personal data and logging are built into the pilot requirements together with information security and compliance.

What’s included: nine parts of assessment and planning

Session · retail and supportDEVPDITSupport requestspriority 1Document verificationpriority 2Risk reportspriority 3Implementation concepts driven by business, not by the model

Working sessions with the business

Review of department tasks, candidate processes and implementation priorities.

Process · customer requestIntakeClassificationAnswerClosingAI candidate14 steps · 3 AI candidatesimpact assessed

Map of processes and AI candidates

Repetitive operations, time and cost losses, permitted AI actions and human oversight.

Impact · supportHours per monthbefore → afterSavingsin KPIsPilot KPIsresponse timetargetBaseline setin the contract

Impact estimate and pilot KPIs

Expected costs and impact with assumptions; baseline metrics and KPIs for the first pilot.

Architecture readinessMobile appdoneAPIs and integrationspartialServer architecturedoneLegacy corevia the busWhat to improve before the pilot starts

Technical audit of applications and architecture

Applications, APIs and server systems: available integrations and required improvements.

Pilot dataCustomer requests2 years · 480Kaccess grantedContracts and documents120K scanslabeling neededTransaction logscompletepersonal data to be maskedQuality, completeness and access for each source

Data audit

Sources, completeness, quality, access rights and data usage restrictions.

Preparation · contractsCollectionCleaningLabellingFine-tuningLabeled38 %Cleaned12 400PII maskingby agreement

Data preparation

The scope of collection, cleaning and labeling for the pilot is agreed separately; personal data is masked.

Pilot requirementsbefore launch, not afterBanking secrecy and personal databy agreementRegulatory rules for AIwith complianceModel decision login placeThe bank’s compliance team takes part in the audit

Security and regulatory requirements

Hosting, access, confidentiality and logging; requirements are agreed with information security and compliance.

For the “requests” processAI Control GateplatformReady-made AI serviceby subscriptionNo AIpossible outcomeModelslocal orunder contractPilotwith KPIs

Choosing a solution

A comparison of local and external models, ready-made services and AI Control Gate. The conclusion may be that AI is not worthwhile. AI products

Roadmap · 12 monthsPilot planPilot · customer requestsRollout into the processDocumentsRisks and reports1 mo3 mo6 months9 mo12 mo

Roadmap and pilot plan

An annual roadmap: process priorities, data and architecture preparation, constraints and a pilot plan with KPIs.

Engagement formats — the audit first, then the pilot and training separately

Audit

Timeline and deliverables set in the contract

A report, roadmap, impact estimate and pilot plan with KPIs. Scope, price and timeline are set in the contract.

Pilot

Pilot of the chosen solution

Testing the chosen solution on the client’s data. Scope and cost are agreed separately. AI products

Team

Training along the way

Employees take part in working sessions and the audit; hands-on workshops and safe use of AI — AI for teams

Discovery

If you need a product, not AI

Product research, CJM and a prototype in an agreed Discovery format. Discovery

Experience: auditing our own processes

FAQ

With working sessions with process owners: tasks, losses and candidates for implementation. Then we review systems and data.

Full preparation in advance is not required. The audit needs available descriptions of data sources and approved access; cleansing and labelling are planned based on the results.

A one-year roadmap, an estimate of the expected impact, a pilot plan with KPIs, and requirements for data, architecture and security.

No. If the process, data and KPIs are already defined, a shorter readiness check before the pilot is possible.

Process owners, the architect, data owners, information security and compliance — 2–3 meetings with each.

A fixed audit price; scope and deliverables are set in the contract. The pilot is estimated separately.

Market

Contact us

Your request goes to our business development team: we will get in touch, work out what needs to go live at your bank and propose a solution.

Brief or presentation, up to 10 MB
Bereke Bank
Halyk Bank
Octobank
Davr Bank
Forte Bank
Colvir
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Send a request Tell us what needs to go live at your bank, and a manager will get in touch.
Brief or presentation, up to 10 MB